Frequently Asked Questions
Q: What should I book for my first visit?
A: If you’re new, book based on time. Most clients start with 80 or 100 minutes to allow for a full assessment and treatment.
Q: How often should I come in?
A: I recommend getting a facial every 4-6 weeks to maintain healthy skin and address any specific concerns or issues you may have.
: What should I expect during my facial?
A: During you facial, I will cleanse, exfoliate, and nourish your skin, and may also perform extractions or use specialized treatments like masks or serums. I will also provide guidance on how to care for your skin between appointments.
Q: What products do you use in your treatments?
A: I use high-quality, professional-grade skincare products from trusted brands like Le Mieux, Kizo Lab & Renee Rouleau. I can also recommend products for you to use at home to maintain your skin's health and appearance.
Q: Is it safe to get a facial if I have sensitive skin?
A: Yes, I can customize your treatments to accommodate sensitive skin and use gentle, non-irritating products.
Q: How do I prepare for my appointment?
A: Avoid exfoliating, retinol, or active treatments 2–3 days before your visit. Come in with clean skin if possible. If you are receiving a chemical peel or other specialized treatment, I may provide additional instructions.
Q: Can I book an appointment online?
A: Yes, you can book an appointment through this website or by calling or texting directly. I recommend booking in advance to ensure availability.
Q: What is your cancellation policy?
A $50 deposit is required to book. Appointments require at least 24 hours’ notice for changes or cancellations. Deposits are forfeited within that window.
Q: How long does a typical facial appointment last?
A: I offer 60, 80 and 100 minute services, depending on the specific treatment and your individual needs.
Q: Can I wear makeup after a facial?
A: I recommend avoiding wearing makeup for the rest of the day after a facial to allow your skin to fully absorb the benefits of the treatment. If you must wear makeup, I recommend using non-comedogenic products and avoiding heavy foundations or powders.
Q: Is this a relaxing facial or results-focused?
A: Both—but the priority is results. Treatments are designed to improve texture, clarity, and overall skin performance.
Q: Can I purchase gift cards for your services?
A: Yes, I offer gift cards that can be used towards any of my services or products. Gift cards can be purchased over the phone or in-person at the studio.